FAQ

In addition to our highly qualified operators, As a minimum, all of our vacuum excavation trucks carry a standard 15m of vacuum excavation hose. We are happy to arrange more hose (up to 50m if access is difficult) or a standpipe (so we can refill at council water stations) upon request, please just let us know!

All of our staff are accredited with the correct training for the work they are doing. All staff hold an RIW (Rail Industry Worker) card and are fully accredited to access the rail-corridor.

Staff are also accredited with training including

  • Safely Access the Rail Corridor (SARC)
  • Confined spaces training
  • Safe operation of a metered standpipe
  • Construction safety induction cards
  • Dial before you dig (DBYD) service locator training
  • Telstra approved locator technicians
  • Necessary tickets to work on NBN jobs.

Service location is the use of electronic detection wands and 2D ground radar to detect underground services and pipes. Services are then marked out with paint so it is clear where to avoid when digging.  Safe Dig’s service is proudly followed up with a complimentary report detailing findings of the job site.

The Safe Dig Underground Service Location experts can help you locate; core infrastructure including water, gas, telecommunications, sewer or underground power to clearing blockages with high pressure water and root cutters

Safe Dig’s Service location experts are fully Telstra, Energex, Ergon Energy, BMA and Thiess certified. We are one of the few fully accredited Telstra certified locators and Dial before you dig certified locators for optic fibres in Queensland.

Our service location team are some of Queensland’s only telstra-accredited locators. We’ve got the capability to locate all underground services and will mark them on-site, as well as providing a full report of our findings on completion. We’re happy to organise Dial Before You Dig (DBYD) maps to make your job easier.

Although we don’t have in-house traffic controllers, all of our staff are accredited with “RIIWHS302D Implement Traffic Management Plan” training. Also, our traffic control partners are the best in the industry and we’re proud to be working alongside them! If you’d like traffic control organised for your next job, leave it up to us to take the stress out of your next job.

Yes. Our rates for travel are charged at the same rate as the hiring. A job is charged from depot-to-depot. This means that our works docket will say the time we left the yard in the morning and the time we finished in the afternoon, including all hours in between – travel to the job site, travel to the dump site, de-watering and washing the truck.

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